Dr Gustin has over 35-years of advanced practice nursing experience. She received her undergraduate degree from the Medical College of Virginia, which is now Virginia Commonwealth University. She received her master’s degree as a Pediatric Clinical Nurse Specialist from the University of Virginia, and her Doctor of Nursing Practice degree from Old Dominion University. She is currently an Associate Professor at Old Dominion University School of Nursing where she teaches in the Doctor of Nursing Practice Program. Dr. Gustin is the Director of the university’s Center for Telehealth Innovation, Education, and Research (C-TIER). The center serves as a national telehealth learning hub and research center. She most recently developed and launched three telehealth certificate courses: Telehealth for Providers, Telehealth for Presenters, and Telebehavioral Health.

She is the clinical manager for the Pediatric Telehealth program at Children’s Hospital of the King’s Daughters in Norfolk Virginia. Dr. Gustin has been responsible for the development of this new program and assuring clinical competence of the telehealth providers.Dr. Gustin is currently developing a robot with engineers from the Virginia Modeling and Simulation Center (VMASC) designed to engage hospitalized children. Dr. Gustin’s research has focused on interprofessional team-based care and how telehealth can be used as the instrument for connecting providers to providers and providers to patients. Dr. Gustin has an interest in the unique skill set necessary to conduct a successful telehealth encounter. She has developed one instrument designed to measure telehealth etiquette knowledge and another that measures team telehealth performance with a focus on communication and etiquette. Dr. Gustin has led the development of ODU Community Care Clinic housed at the People in Need (PiN) ministry. This clinic is a nurse-led behavioral health integrated clinic that provides holistic care to people living in homelessness. She has led the implementation of telehealth at this clinic which has allowed these clients to see specialty providers in the area. The clinic most recently won the Mid Atlantic Telehealth Centers’ Breaking Barriers in Telehealth Award.

Dr. Gustin serves as the Virginia state telehealth coordinator for the states Virginia Mental Health Access Program (VMAP) designed to connect pediatric primary care providers to mental health providers. She also served on the American Nurses Association task force for technology. She also serves on the Center for Telehealth and eHealth Law (CTeL) Advisory Board. She is actively involved in SPROUT serving on the Education, Metrics, and Equity Committees. She has served as a consultant for the MIRTE Corporation for their development of cyber security for Remote Patient Monitoring. She has been invited to several nursing and medical schools to assist in the development of a telehealth curriculum and to present her work. Dr. Gustin is known for her innovative spirit and problem-solving ability. She sees opportunities in problems!